Privacy Policy

1. Who We Are

SUTE.ai (“SUTE”, “we”, “us”, or “our”) provides AI-powered business orchestration software. Our registered address and data controller details will be updated here upon finalisation of company registration. For any privacy-related enquiries in the meantime, please contact us at hello@sute.ai.

2. Information We Collect

We may collect the following categories of information when you interact with our website or services:

• Contact information — your name, email address, and any message you submit through our contact or waitlist forms.
• Usage data — information about how you interact with our website, including pages visited, referral source, and approximate location derived from your IP address.
• Technical data — browser type, device type, operating system, and session identifiers.

We do not collect sensitive personal data (such as health information, financial account details, or government-issued identification numbers) through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide customer support.
• Send product updates and early-access notifications to users who have joined our waitlist (you may unsubscribe at any time).
• Improve and develop our services.
• Comply with legal obligations and protect the security of our systems.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing

Where applicable under data protection law (including the UK GDPR and EU GDPR), we process your personal data on one or more of the following bases:

• Consent — when you voluntarily submit your information through a form.
• Legitimate interests — to operate, maintain, and improve our services, where those interests are not overridden by your rights.
• Legal obligation — where processing is required to comply with applicable law.

5. Cookies and Tracking

Our website may use essential cookies to ensure basic functionality. Details of any analytics or third-party tracking services will be disclosed here once confirmed. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Waitlist submissions are retained until the product launches or until you request deletion.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to object to certain processing activities. To exercise any of these rights, please contact us at hello@sute.ai.

8. Security

We use appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No transmission over the internet is completely secure; we cannot guarantee the absolute security of data transmitted to our website.

9. Third-Party Services

We use third-party services to operate our platform, including hosting providers and communication tools. These providers process data only on our behalf and are bound by appropriate data processing agreements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted by updating the “Last updated” date above. We encourage you to review this page periodically.

11. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@sute.ai.